Shopping Centre Manager

Centre Manager – Mixed-Use Shopping Centre

Location: Suffolk
Salary: £60,000 – £80,000
Contract: Full-time, Permanent

About the Role:
We are seeking a dynamic, commercially minded Centre Manager to lead the day-to-day operations of a thriving mixed-use shopping centre. This is an exciting opportunity for an experienced manager to take ownership of a key destination that blends retail, leisure, and community experiences.

As Centre Manager, you will play a pivotal role in delivering operational excellence, building strong stakeholder relationships, and driving footfall and performance across the centre.

Key Responsibilities:

• Lead and inspire the on-site team to deliver an exceptional customer experience and maintain the highest operational standards.
• Act as the principal liaison for all stakeholders including tenants, local authorities, contractors, and the wider community.
• Oversee centre operations, maintenance, health & safety, and compliance.
• Manage budgets, service charge expenditure, and financial reporting.
• Work closely with the marketing and events teams to develop and deliver engaging campaigns and on-site activations that drive footfall and enhance the centre’s profile.
• Lead on sustainability and ESG initiatives in line with company strategy.
• Support and oversee refurbishment, enhancement, and development projects across the site.

About You:

• Proven experience in shopping centre, retail, or mixed-use property management.
• Strong leadership skills with experience managing diverse teams and service partners.
• Excellent communication and stakeholder engagement skills.
• Commercially astute, with a track record of improving performance and delivering results.
• Passionate about customer experience, community engagement, and placemaking.

Why Join Us:

• Opportunity to lead a prominent destination within a vibrant and growing town.
• Collaborative and supportive company culture.
• Competitive salary, benefits package, and opportunities for professional growth.
• If you’re a motivated and forward-thinking leader who thrives in a fast-paced environment, we’d love to hear from you.

📩 If this sounds like the right opportunity for you, apply directly or email your CV to keira.spate@foundationrecruitment.com