Shopping Centre Operations Manager

Overview
If leading the operations of a listed crown jewel shopping destination whilst hosting and maintaining a variety of contemporary and independent stores sounds exciting, this role could be for you. This is a huge opportunity going through a £5 million re-development where you could make a big difference.

Your responsibilities will be:

• Overseeing all Hard & Soft services of the scheme to ensure the highest customer satisfaction.
• Managing and controlling the operational budget and assisting in the annual service change
• Working with the Centre Manager to achieve optimum success, taking on more leadership role when appropriate.
• Ensuring all Health & Safety regulations are complied with.

This role offers the opportunity to:

• Work with an onsite staff, while also experience working with external contractors.
• Have a lasting impact on the staff, tenants, and visitors, by ensuring operational efficiency.
• Form a close, direct relationship, with local authorities and a key range of stakeholders.
• Experience working on a beautiful, listed building.

The right candidate will be:

• Able to demonstrate strong operational knowledge, a track record of managing a team successfully and good contract management.
• An experienced worker in a customer-facing environment, (retail/shopping centre preferred).
• A confident, self-assured, team player, with the ability to inspire others through tough periods.
• Qualified correctly with either IOSH or NEBOSH.

The budget is £55k with benefits

If the role intrigues you and you would like to learn more about it, please email your CV to sally.ridgway@foundationrecruitment.com