Shopping Centre Operations Manager

Shopping Centre Operations Manager- Brighton
Are you an experienced operations professional ready to lead a large, complex, and fast-transforming retail environment? This could be your next big step.

Overview
We’re working with a leading global property organisation to find an experienced and people-driven Shopping Centre Operations Leader to join their team at a flagship UK asset. This is a rare opportunity to take on a senior operations role at a centre undergoing an exciting multi-year transformation, with a broad remit across hard and soft services, stakeholder management, and project delivery.

Your responsibilities will include:
• Acting as the “glue” across departments, ensuring smooth day-to-day operations while aligning with the long-term transformation strategy.
• Manage budgets across all areas of the centre, including car park and landlord costs.
• Oversee hard and soft FM, ensuring compliance and excellent customer experience.
• Leading key projects, from retailer fit-outs to centre upgrades – acting as the liaison between internal stakeholders, consultants, and tenants.
• Championing sustainability across energy usage, waste management, and compliance with ESG strategies.
• Driving compliance, risk management and health & safety across the site.

This role offers the opportunity to:
• Join a progressive, globally recognised property business with 30+ flagship centres across the world.
• Play a pivotal role in the transformation of a large shopping centre and its future direction.
• Take on a highly visible, fast-paced leadership role with excellent internal exposure and career development.
• Work in a business where values come first – collaboration, respect, and development are at the heart of the culture.

The ideal candidate will be:
• Experience in operations or facilities management within a retail, commercial, or mixed-use environment.
• A collaborative approach and the ability to work across departments to ensure smooth day-to-day centre operations.
• Proven financial acumen and the ability to manage large budgets aswell as project management experience.
• Passionate about sustainability and delivering a safe, compliant environment for all.
• You’re confident managing service providers and liaising with tenants and partners.

If this sounds like the step you’ve been waiting for, please apply or send your CV to keira.spate@foundationrecruitment.com to learn more.