Senior Retail Manager (12-month FTC, potential long-term opportunities)
Are you an experienced leader with a background in retail, property, or commercial operations?
A prestigious, high-profile mixed-use estate in central London is seeking a Senior Retail Manager to cover a maternity contract for 12 months. You’ll drive day-to-day retail operations while driving performance, shaping long-term strategy and performance, working closely with stakeholders and senior teams.
What you’ll be doing
- Leading a high-performing Retail Team and promoting a positive culture
- Acting as the first escalation point for retailers across the estate
- Driving retailer performance through SMART action plans and regular reviews
- Overseeing day-to-day retail operations, compliance, and service delivery
- Driving ESG initiatives and aligning with sustainability goals
- Managing relationships with service partners, contractors, and stakeholders
- Supporting service charge budget planning, spend control, and reconciliation
- Reviewing compliance, health and safety, and statutory requirements
- Championing innovation, customer experience, and best practice
Why explore this role?
- Influence a nationally recognised retail-led destination
- Join a respected senior team with clear values and strong ESG commitments
- Lead complex retail operations in a dynamic environment
- Gain exposure to flagship occupiers and diverse commercial operations
- Potential to explore future permanent opportunities after contract completion
- Join an employer that values innovation, people-first leadership, and accountability
To be successful you will need
- Senior operational experience in retail, leisure, hospitality, or mixed-use property
- Strong knowledge of hard and soft FM, compliance, and contractor management
- Proven record of driving commercial performance and team development
- Excellent communication and stakeholder engagement skills
- Understanding of health and safety, ideally IOSH qualified
- Experience managing budgets and reporting
- Collaborative leadership style with the confidence to challenge and influence
Salary
Up to £70,000 + benefits
Contract
Fixed term (12 months maternity cover) with potential to open up further opportunities internally
How to Apply
If this role sounds like a strong match, please apply directly or send your CV to keira.spate@foundationrecruitment.com