Senior Retail Manager

  • United Kingdom
  • London
  • Job Reference: 41867

Senior Retail Manager (12-month FTC, potential long-term opportunities)

Are you an experienced leader with a background in retail, property, or commercial operations?

A prestigious, high-profile mixed-use estate in central London is seeking a Senior Retail Manager to cover a maternity contract for 12 months. You’ll drive day-to-day retail operations while driving performance, shaping long-term strategy and performance, working closely with stakeholders and senior teams.

What you’ll be doing

  • Leading a high-performing Retail Team and promoting a positive culture
  • Acting as the first escalation point for retailers across the estate
  • Driving retailer performance through SMART action plans and regular reviews
  • Overseeing day-to-day retail operations, compliance, and service delivery
  • Driving ESG initiatives and aligning with sustainability goals
  • Managing relationships with service partners, contractors, and stakeholders
  • Supporting service charge budget planning, spend control, and reconciliation
  • Reviewing compliance, health and safety, and statutory requirements
  • Championing innovation, customer experience, and best practice

Why explore this role?

  • Influence a nationally recognised retail-led destination
  • Join a respected senior team with clear values and strong ESG commitments
  • Lead complex retail operations in a dynamic environment
  • Gain exposure to flagship occupiers and diverse commercial operations
  • Potential to explore future permanent opportunities after contract completion
  • Join an employer that values innovation, people-first leadership, and accountability

To be successful you will need

  • Senior operational experience in retail, leisure, hospitality, or mixed-use property
  • Strong knowledge of hard and soft FM, compliance, and contractor management
  • Proven record of driving commercial performance and team development
  • Excellent communication and stakeholder engagement skills
  • Understanding of health and safety, ideally IOSH qualified
  • Experience managing budgets and reporting
  • Collaborative leadership style with the confidence to challenge and influence

Salary

Up to £70,000 + benefits

Contract

Fixed term (12 months maternity cover) with potential to open up further opportunities internally

How to Apply

If this role sounds like a strong match, please apply directly or send your CV to keira.spate@foundationrecruitment.com