Operations Manager

YOUR RESPONSIBILITIES…

• Day-to-day operational management of the retail scheme
• Managing third-party contractors and service partners
• Service charge budget management and financial oversight
• Building strong relationships with tenants, occupiers, and key stakeholders
• Retail and tenant liaison, ensuring excellent occupier engagement
• Managing planned projects and improvement works across the site
• Ensuring compliance with health & safety and operational standards
• Identifying opportunities to improve efficiencies and enhance the customer experience

ABOUT YOU…

• Previous experience within retail property, shopping centres, or multi-tenanted environments
• Strong contractor management experience
• Experience managing service charge budgets
• Excellent communication and stakeholder engagement skills
• Confident working independently and using your own initiative
• Organised, proactive, and solutions-focused
• Project management experience would be highly advantageous
• A good understanding of soft services contractors and M&E contractors

WHATS ON OFFER…

• A highly autonomous role with genuine ownership
• The opportunity to shape and improve an established retail destination
• Exposure to exciting projects and long-term asset improvements
• A supportive and forward-thinking environment where your ideas will be valued

If you are a motivated Operations/facilities Manager looking for your next challenge and want the opportunity to make something your own, we would love to hear from you, please forward your CV to sally.ridgway@foundationrecruitment.com