Estate Experience Manager

We’re currently working on an exciting Estate Experience Manager opportunity for a high-end mixed use estate in Central London. You’ll be be overseeing a prime asset in the heart of the city and this will offer you the opportunity to join a leading UK managing agent.

The Role…

• Develop and implement initiatives to increase occupier engagement within the estate e.g. event organisation, collaboration with marketing teams, and internal communication with tenants.
• Oversee the operational running of the site to ensure service delivery is effective and high quality.
• Promote the property by networking with local stakeholders and key contacts to increase overall activity.
• Work to agreed budgets and KPI’s, regularly reporting performance and findings to the senior leadership team.

Why Join…

• Join a collaborative team with a shared vision to deliver a high end level of service.
• Have the opportunity to champion your own engagement strategies, putting your own stamp on this role.
• Interact with a variety of occupiers across the estate, with each day being different from the last!

You Will Need…

• A customer service focussed approach and previous experience in engagement/hospitality/events.
• Experience with budget management.
• Experience in managing a variety of high-level stakeholders and building solid relationships when doing so.
• The ability to remain calm under pressure and a genuine enthusiasm for their work.