Estate Experience Manager

  • United Kingdom
  • London
  • Job Reference: 37998

We’re currently working on an exciting Estate Experience Manager opportunity for a high-end mixed use estate in Central London. You’ll be be overseeing a prime asset in the heart of the city and this will offer you the opportunity to join a leading UK managing agent.

The Role…

  • Develop and implement initiatives to increase occupier engagement within the estate e.g. event organisation, collaboration with marketing teams, and internal communication with tenants.
  • Oversee the operational running of the site to ensure service delivery is effective and high quality.
  • Promote the property by networking with local stakeholders and key contacts to increase overall activity.
  • Work to agreed budgets and KPI’s, regularly reporting performance and findings to the senior leadership team.

Why Join…

  • Join a collaborative team with a shared vision to deliver a high end level of service.
  • Have the opportunity to champion your own engagement strategies, putting your own stamp on this role.
  • Interact with a variety of occupiers across the estate, with each day being different from the last!

You Will Need…

  • A customer service focussed approach and previous experience in engagement/hospitality/events.
  • Experience with budget management.
  • Experience in managing a variety of high-level stakeholders and building solid relationships when doing so.
  • The ability to remain calm under pressure and a genuine enthusiasm for their work.