Cleaning Manager

The successful candidate will oversee a large cleaning team, ensuring exceptional service delivery while maintaining a welcoming and immaculate environment for visitors, tenants, and stakeholders. With several retail fit outs currently taking place across the site, the role will also play a key part in maintaining standards during ongoing development activity.

YOUR KEY RESPONSIBILITIES…

• Manage and lead a large on-site cleaning and soft services team.
• Provide strong leadership, coaching, and development to team members.
• Maintain exceptional cleaning standards across all public and back-of-house areas.
• Support the site during ongoing retail unit fit-outs, ensuring cleanliness and safety standards are maintained throughout.
• Work closely with the wider Facilities Management team to ensure smooth day-to-day operations.
• Manage rotas, staffing levels, performance management, and training.
• Monitor service delivery through inspections, audits, and KPI tracking.
• Ensure compliance with all health & safety, environmental, and operational procedures.
• Build strong relationships with tenants, contractors, and stakeholders.

ABOUT YOU…

• Proven experience managing cleaning operations within a large, complex environment (shopping centres, retail destinations, airports, hospitals, or similar).
• Strong knowledge of Facilities Management and soft services operations.
• Demonstrated experience leading and motivating large teams.
• Excellent organisational and communication skills.
• Ability to maintain high standards in a busy environment, particularly during refurbishment or fit-out works.
• Strong problem-solving skills and a proactive approach to service delivery.
• Knowledge of health & safety regulations within facilities or cleaning operations.

WHATS ON OFFER…

• Opportunity to lead operations at a major retail destination.
• A dynamic environment with ongoing development and investment.
• The chance to build, develop, and shape a high-performing team.
• Competitive salary upto £42,000k and benefits package.

This is a Monday-Friday role with duty management 1/6 weekends with time back in lieu.

HOW TO APPLY…

If you are an experienced Cleaning Manager with a passion for leadership and facilities management, and you thrive in fast-paced, high-profile environments, please send your CV to sally.ridgway@foundationrecruitment.com