Shopping Centre General Manager

  • United Kingdom
  • Kent
  • Job Reference: 38033

Overview of the Role

Are you ready to take the lead in managing a renowned retail destination, in the largest city in Kent? The Mall Maidstone is seeking a dynamic and innovative Centre Manager to direct and enhance the commercial profitability and performance of the site. Working directly for the landlord, Capital & Regional, you will play a key role in delivering the highest standards of customer satisfaction, compliance, and operational efficiency.

Your responsibilities will be:

  • Engaging with internal & external stakeholders of the business, including tenants, the local community, and more.
  • Ensuring the site runs operationally smooth, leading the onsite team & overseeing contractors in hard & soft services, with the constant inclusion of all health & safety compliance.
  • Explore possible avenues for increasing ancillary income onsite, through commercialisation and other initiatives.

This role offers the opportunity to:

  • Join an experienced onsite team with those in marketing & operations having a combined 30 year tenure!
  • Make an on the ground difference, creating and maintaining relationships with tenants & the local stakeholders.
  • Join the shopping centre sector with uncapped future potential, or if you’re already within the sector, move over to work directly for a landlord.

The right candidate will be:

  • Experienced in shopping centre management & within senior retail positions.
  • Available to work the occasional weekend, such as when there are important onsite events or important stakeholder meetings.
  • Commercially minded, looking for opportunities to increase revenue onsite.

The budget for this role is up to £75,000, including a wide range of perks & benefits:

If the role intrigues you, please email your CV to