Operations Manager (Soft Services)

Overview

We are seeking a dynamic and experienced Operations Manager to join the team of a new residential estate, including offerings in retail & commercial. As the Operations Manager, you will play a pivotal role in assisting on the delivery of Estates Management, ensuring the highest standards of Health and Safety compliance and managing the Security & Concierge teams.

Your responsibilities will be:

• Oversee Security and Concierge Teams, ensuring compliance and providing support.
• Maintain Fire Safety records for apartments and the estate.
• Lead new initiatives to enhance service delivery.
• Manage financial aspects, including purchase orders, invoice validation, and payroll.

This role offers the opportunity to:

• Lead and develop the Security and Concierge team.
• Collaborate with the team to ensure excellent customer-focused service.
• Ensure compliance with recruitment policies for team members.
• Access the resources needed for consistent service excellence.

The right candidate will be:

• IOSH certified with a deep understanding of Health & Safety.
• Committed to providing exceptional customer service.
• A problem solver skilled in tenant management.
• Effective in communication with diverse stakeholders.

The budget for this role is up to £40,000, including a wide range of perks & benefits.

To express your interest and learn more about this opportunity, please apply via LinkedIn or email your CV to alec.hemstead@foundationrecruitment.com.